Anti-Spam Policy

1. Introduction

This Anti-Spam Policy describes how Wavelify Inc ("Wavelify," "we," "us," or "our") and our users must comply with anti-spam laws when using our platform. Spam undermines trust in email communications and is strictly prohibited on our platform.

2. What is Spam?

Spam refers to unsolicited bulk electronic messages, including but not limited to:

• Unsolicited commercial emails sent without recipient consent
• Bulk messages with misleading or deceptive content
• Messages with false or misleading header information
• Emails that do not include a valid physical postal address
• Messages that do not provide a clear unsubscribe mechanism
• Harvested email addresses used without permission
• Purchased email lists used for marketing purposes

3. Compliance with Anti-Spam Laws

3.1 CAN-SPAM Act (United States)

All users of Wavelify must comply with the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act. This requires:

• No false or misleading header information - The "From," "To," "Reply-To," and routing information must be accurate
• No deceptive subject lines - Subject lines must accurately reflect the content of the message
• Identify the message as an advertisement - If the email is an advertisement, it must be clearly disclosed
• Include physical address - Every commercial email must include the sender's valid physical postal address
• Honor opt-out requests promptly - Unsubscribe requests must be processed within 10 business days
• Provide clear opt-out mechanism - Every email must include a clear and conspicuous way to unsubscribe

3.2 CASL (Canada's Anti-Spam Legislation)

For communications with Canadian recipients, users must:

• Obtain express or implied consent before sending commercial electronic messages
• Clearly identify the sender and provide contact information
• Include a functional unsubscribe mechanism
• Process unsubscribe requests within 10 business days

3.3 GDPR (European Union)

For communications with EU residents, users must:

• Obtain explicit, informed, and freely given consent
• Keep records of consent
• Make it easy for recipients to withdraw consent
• Process data lawfully, fairly, and transparently

4. Prohibited Activities

• Sending unsolicited bulk emails or spam
• Using purchased, rented, or harvested email lists
• Sending emails with forged or manipulated headers
• Using deceptive subject lines or content
• Failing to honor unsubscribe requests
• Sending emails without a valid physical address
• Scraping or harvesting email addresses from websites
• Using Wavelify to facilitate phishing or fraud
• Sending malware, viruses, or malicious content
• Impersonating another person or organization
• Sending adult content without proper consent
• Violating any applicable anti-spam law or regulation

5. Email Best Practices

We encourage all users to follow these email best practices:

• Build your own list - Only send emails to people who have opted in to receive communications from you
• Use double opt-in - Confirm subscriptions with a verification email
• Make unsubscribing easy - Include a clear, one-click unsubscribe link in every email
• Keep records - Maintain documentation of how and when consent was obtained
• Respect preferences - Send only the type of content subscribers signed up for
• Clean your list regularly - Remove bounced emails and inactive subscribers
• Use accurate sender information - Be transparent about who you are
• Test before sending - Review your emails before mass distribution

6. Reporting Spam

If you receive spam or believe someone is using Wavelify to send spam, please report it immediately:

• Email: abuse@wavelify.com
• Include the full email headers and content of the spam message
• Provide any additional context that may help our investigation

We investigate all spam reports and take appropriate action, which may include account suspension or termination.

7. Consequences of Violations

Violations of this Anti-Spam Policy may result in:

• Warning - First-time minor violations may result in a warning
• Account Suspension - Sending privileges may be temporarily suspended
• Account Termination - Serious or repeated violations will result in permanent account termination
• Legal Action - We reserve the right to pursue legal remedies for damages caused by spam
• Reporting to Authorities - Serious violations may be reported to relevant law enforcement agencies

8. Our Email Practices

Wavelify sends the following types of emails to our users:

• Transactional Emails - Account confirmations, password resets, billing notifications
• Service Notifications - Important updates about your account or our service
• Marketing Communications - Product updates, newsletters, and promotional content (only with consent)

You can manage your email preferences in your account settings or unsubscribe from marketing emails at any time.

9. Third-Party Email Services

If you use third-party email services in conjunction with Wavelify, you are responsible for ensuring compliance with this Anti-Spam Policy and all applicable laws. We are not responsible for emails sent through external services.

10. Changes to This Policy

We may update this Anti-Spam Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of Wavelify constitutes acceptance of the revised policy.

11. Contact Information

For questions about this Anti-Spam Policy or to report spam:

Wavelify Inc
5473 Blair Rd Ste 100
PMB 785849
Dallas, Texas 75231-4227
United States

Abuse Reports: abuse@wavelify.com
General Inquiries: info@wavelify.com